Unless otherwise specified, unopened items in new condition may be returned with receipt within 30 days of purchase for a refund or exchange. Items returned without a receipt are only eligible to receive in-store credit at the lowest selling price of the item.
Within 7 days of purchase. Plants not properly cared for may not be eligible for a refund or exchange.
Seasonal / Holiday:
Within 30 days of purchase and before the holiday. Season merchandise cannot be returned after the related holiday date.
Items marked with a yellow sticker and/or ending in a "7" price are considered final sale and not eligible for refund, exchange or store credit.
Considered final sale, and are not eligible for refund or exchange.
Orders eligible for return can be sent back to Stein's at:
5400 S. 27th Street, Milwaukee WI 53221
Attn: Online Order Return
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Items may be brought to any of our store locations.
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